Online chat refers to real-time communication between individuals through text-based messaging over the internet. It can take place in various contexts, such as: 1. **Customer Support**: Many businesses offer live chat support on their websites, allowing customers to ask questions and receive immediate assistance from customer service representatives. 2. **Social Interaction**: People can use instant messaging platforms (like WhatsApp, Facebook Messenger, or Slack) to communicate with friends, family, or colleagues.
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